A free newsletter offering direct mail marketing tips from
Bi-County Mailing & American Mail Communications
August 2007
Copyright © 2007


The Press Box
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The better job you do of asking: “What could go wrong?” ...the less often you’ll have to say: “Something has gone wrong and we need to fix it.”
Denise Robitaille
Quality Improvement Consultant
Doing a test run before you roll out a full-scale direct mail campaign can save you a lot of money and grief. Direct mail is a unique marketing tool because you can do just that without blowing your budget, learning what works and what doesn’t – about your mailing list, package/format, offer, copy, graphics, price and timing.
Here’s a checklist that may help you decide what to test when:
Test #1: Mailing List - Send the same package to a portion of two lists, then launch your entire campaign to the list that generates more responses. Remember to code your response mechanisms so you can determine which list brings in more responses.
Test #2: Package/Format - Change your package entirely and send it to your most responsive list. For example, after mailing your package in an envelope, try sending a self mailer to the same group and track results.
Test #3: Offer – Keeping the same format and list change only the offer.
Test #4: Price - Change only the price and send it to the same list.
Test #5: Copy - Completely change your copy – not the offer, list or price.
Test #6: Timing - Try mailing the same package to the same list at different times of the year.
Note: Marketing experts advise mailing at least three times to the same name before dropping it from your list.
A software company’s standard offer was a “30-day free trial” of its product. At the end of that period, prospects could return the product and pay nothing, or keep the software and be invoiced by the firm.
By changing only one word and mailing to the same list, response increased substantially. They simply changed “30-day free trial” to “30-day free use,” reasoning that people buy a product to use it, so who wouldn’t want to “use” it for “free?” They were right.
They achieved another boost in response by changing “30-day free use” to “60-day free use.” It seems the 30-day period was not enough time for busy data processing professionals to evaluate the product. Sixty days gave them time to take a good look at the company’s software. Right again.
Source: Business to Business Direct Marketing by Robert W. Bly
With so many daily distractions competing for attention, it’s more challenging than ever to get clients/prospects to take immediate action and respond to a mailing instantly.
Here are some tips on how to give your call to action an edge:
Our mission is to make your use of direct mail correct, efficient, effective and as hassle-free as possible. In every way possible, we will operate as an extension of your company or organization
with your needs and goals as our paramount responsibility.